Information & Referral Program - Access Services

During normal business hours, Monday through Friday, 8 a.m. to 4 p.m., a Care Management Intake Worker is available to provide information regarding services which are available through the Area Agency on Aging and/or to make referrals to other community agencies or resources, as appropriate.

Additional Information

Additional information may be provided to the public by the Agency’s APPRISE Health Insurance Counselor, clerical assistants and volunteer Senior Advocate. All of these people are adept with problem solving issues. They are also available to answer questions and to assist in the completion of applications such as PACE, Tax/Rent Rebate, Medicare and Medigap insurance,


Wayne County’ residents can call 253-5986 or 866-253-5986 (for those out of the local calling area) for any human service referrals. This free, confidential line is available Monday to Friday from 9 a.m. to 4 p.m. Email Information and Referral for any information requests. Information and Referral Services are also available online.